Shipping Policy

We aim to deliver your order quickly, securely, and with full transparency.

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Processing Time

Orders are processed within 2–5 business days after payment is confirmed. This includes order verification, quality checks, and packaging. Processing times may vary depending on supplier and product availability.

Tracking Information

Once your order has shipped, a tracking number will be emailed to you within 3–7 days. Tracking updates may take up to 72 hours to appear.

Possible Delays

While we work hard to ensure timely delivery, delays may occur due to customs inspections, severe weather conditions, public holidays, or other circumstances beyond our control.

Lost or Damaged Items

If your order is lost in transit or arrives damaged, we will provide a replacement or refund. Please contact us within 7 days of delivery (or the expected delivery date for lost orders) with your order details and, if applicable, photos of the damage.

Note: For multi-item orders, products may ship separately to ensure faster delivery.